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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Cunha

April 17, 2024

5  out of  5 rating by Patricia Cunha
"Great customer service. Always so helpful"
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Derek DeAlmeida

April 12, 2024

5  out of  5 rating by Derek DeAlmeida
"Michelle was excellent to work with when the time came to choose the insurance policies that best fit my family’s needs. She was knowledgeable on the different options offered by State Farm and was able to answer all my questions providing me a sense of confidence and understanding of the policy choices I made. I would definitely recommend Michelle to work with for all your insurance needs!"
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Charles Pimentel

April 5, 2024

5  out of  5 rating by Charles Pimentel
"Very nice service and the front desk lady is very helpful, thanks!!!"
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Cristina Cajano

October 21, 2023

5  out of  5 rating by Cristina Cajano
"Found exactly what I needed quick, easy and affordable."
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Jose Rebelo

October 20, 2023

5  out of  5 rating by Jose Rebelo
"What can I say? Beyond great customer service. They explained all my coverages, explained all the discounts I can get from bundling my auto and home together, provided me a referral for a super easy defensive driving class and offer very convenient payment options. Also provided me with a great life insurance policy to secure my family if anything happens to me. Thank you !!"
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MARIA ANDRADE

October 20, 2023

5  out of  5 rating by MARIA ANDRADE
"Amazing customer service since I started my insurance with them in 2007. The entire staff is always helpful with any question I have. They always review my policy when rates change and provide great financial advice. I recommend 1000%"
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Jack Vanderheof

July 12, 2023

5  out of  5 rating by Jack Vanderheof
"Mrs. Lucy Tavares is great. Excellent customer service and support. Very professional, knowledgeable and faster quick assistance we can have. 5🌟🌟🌟🌟🌟. Keep up the good work. Thank you. Jack ( Joaquim Vanderheof)"
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Trany Feldman

June 29, 2023

5  out of  5 rating by Trany Feldman
"I highly recommend Conrado Arroyo - State Farm Insurance Agent! Rosa Rebelo is extremely knowledgeable and always willing to go above and beyond to help me find the best coverage for my needs. Thanks Rosa Rebelo!"
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Miguel Alvarado

June 21, 2023

5  out of  5 rating by Miguel Alvarado
"Muy atentos gracias"
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Fabian Vega

March 1, 2023

4  out of  5 rating by Fabian Vega
"Very helpful 👌"
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Mery Cevallos

March 1, 2023

1  out of  5 rating by Mery Cevallos
"I wish I could do 0 stars. I tried multiple times to arrange my policy since I moved from a different state. All these times I left messages with Michelle for the person that did my quote to contact me. This never happened. I kept reaching to the office and when I finally get in contact with the person that did my policy, Lucy. She tells me that we discussed the quote and said it was too expensive, when I never had a conversation with this person. Lucy then says that I am not able to get a policy with Statefarm. I asked for an explanation and all I got “the system is telling me I can’t proceed”. This is the first time I experienced this from an agent office. Wouldn’t recommend to come here. Looks like no one knows what they are doing."
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Miguel Marques

September 14, 2022

5  out of  5 rating by Miguel Marques
"Very professional just made a phone call for details 5 star"
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Antonio Manuel (Soares)

February 16, 2022

5  out of  5 rating by Antonio Manuel (Soares)
"Very good people"
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Karolyn Castro

November 12, 2021

1  out of  5 rating by Karolyn Castro
"My mother and I had a policy. At first They are happy to assist when you're ready to open a new policy, but when it's time to cancel service or make any sort of follow-up, they give you the run around. Very frustrating experience and unreliable, wish I never got involved with this company. Low quality customer service, agents who say they will call you back and never do( Luciana and Maria), I requested to cancel all policies and was told by Maria I could only suspend it for a while, then went in person to cancel with Luciana and when I contacted customer service because I received a bill I was told my policy had not been cancelled. Huge waste of time."
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GUAMAN PRODUCCIONES

September 4, 2021

5  out of  5 rating by GUAMAN PRODUCCIONES
"Muy bueno"
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EDUARDO AMLO

June 11, 2021

5  out of  5 rating by EDUARDO AMLO
"Excelente servicio Muchas gracias"
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Henry Velez

June 10, 2021

5  out of  5 rating by Henry Velez
"Rosa Rebelo 🙏🙏Very friendly 👍👍"
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Donald Sipe

February 26, 2021

1  out of  5 rating by Donald Sipe
"Still waiting for a response from them. It's been 2 weeks since I have called them."
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Blanca Giron

February 25, 2021

5  out of  5 rating by Blanca Giron
"Excelente servicio"
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Edwin Ramirez

December 10, 2020

1  out of  5 rating by Edwin Ramirez
"Never got a call back when I called for a qoute"
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Lucimar Marchioli

July 21, 2020

5  out of  5 rating by Lucimar Marchioli
"Achei muito bom adorei"
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David Gonzalez

October 19, 2019

5  out of  5 rating by David Gonzalez
"Great company,staff. Well prepared."
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Malcolm Howard

September 14, 2019

5  out of  5 rating by Malcolm Howard
"Great broker for your property and casualty needs. Also please talk to them about life insurance!"
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Alan Gomes

March 9, 2019

5  out of  5 rating by Alan Gomes
"Great people"
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Natalie De Abreu

January 21, 2018

5  out of  5 rating by Natalie De Abreu
"I am very grateful to the staff, specially Maria, Rosa e Marlene for their professionalism and remarkable service. I called the agency Saturday to add a vehicle to my policy and even though the office was closing in 5 minutes, Maria and Rosa were able to provide proof of insurance to the car dealership in less than 15 minutes! Thanks to their efforts, I was able to drive my new vehicle home that same day!!!"